Terms and Conditions
- Acceptance of Terms
By accessing and using the PharmHub website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services. - Website Use
PharmHub grants you a limited, non-exclusive, non-transferable right to access and use the website for personal and non-commercial purposes. Unauthorized use of the website may result in the suspension or termination of access. - Medical Disclaimer
All content on PharmHub’s website, including text, graphics, and product descriptions, is for informational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment. Always consult a healthcare professional before using any pharmaceutical products. - Product Information
We strive to ensure that all product descriptions, images, and pricing information are accurate. However, PharmHub does not guarantee that product descriptions or other content on this site are error-free, complete, or current. - Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity. In such cases, PharmHub will notify the customer promptly and provide a full refund if necessary. - Prescription Medications
Certain medications sold by PharmHub require a valid prescription from a licensed healthcare provider. By placing an order for such medications, you confirm that you have a valid prescription and will provide it upon request. - Payment Terms
All payments must be made at the time of purchase through the available payment methods on PharmHub’s website. PharmHub reserves the right to refuse or cancel any order if fraudulent payment is suspected. - Shipping and Delivery
PharmHub will make every effort to deliver orders within the estimated delivery times, but does not guarantee delivery dates. Delays caused by external factors such as customs clearance or courier issues are not the responsibility of PharmHub. - Return and Refund Policy
PharmHub offers a return and refund policy for eligible products. To be eligible for a return, the product must be unused, in its original packaging, and returned within a specified timeframe. Some products, such as prescription medications, may not be eligible for returns. - Intellectual Property
All content on the PharmHub website, including logos, text, images, and designs, is the intellectual property of PharmHub or its content suppliers and is protected by intellectual property laws. Unauthorized use of this content is prohibited. - User Accounts
When creating an account on PharmHub, you are responsible for maintaining the confidentiality of your login information. You agree to accept responsibility for all activities that occur under your account. - Limitation of Liability
PharmHub will not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to the use of our website, products, or services, including but not limited to inaccuracies, delays, or service interruptions. - Indemnification
You agree to indemnify and hold PharmHub, its affiliates, and employees harmless from any claim or demand arising from your use of the website, violation of these terms, or infringement of any intellectual property or other rights. - Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising out of or relating to these terms will be resolved in the courts of [Insert Jurisdiction]. - Modifications to Terms
PharmHub reserves the right to update or modify these terms and conditions at any time without prior notice. By continuing to use the website after such changes, you agree to be bound by the revised terms.
Return and Refund Policy
. Return Eligibility
- Due to the nature of pharmaceutical products, PharmHub only accepts returns on unopened, unused, and undamaged items in their original packaging, with all safety seals intact.
- Prescription medications, opened over-the-counter medications, and any health products that have been used or tampered with are not eligible for return unless they are defective or incorrect.
2. Return Time Frame
- Customers must initiate a return within 14 days of receiving their order.
- All eligible items must be shipped back to PharmHub within 7 days after the return request is approved.
3. Non-Returnable Items
- The following items are non-returnable and non-refundable:
- Opened or used prescription and non-prescription medications.
- Perishable products such as medical foods or probiotics.
- Personalized or custom-made products.
- Items sold as "Final Sale" or "Non-Returnable."
4. Defective or Incorrect Products
- If a product is found to be defective, damaged, or incorrect upon delivery, customers must contact PharmHub within 48 hours of receiving the item.
- PharmHub will arrange for a replacement or refund, and in such cases, the return shipping costs will be covered by PharmHub.
5. Refund Process
- Refunds will be processed within 7-10 business days after the returned items are received and inspected by our team.
- Refunds will be issued to the original payment method used at the time of purchase. PharmHub is not responsible for delays caused by the customer’s payment provider.
- Shipping fees, if any, are non-refundable, unless the return is due to a defective or incorrect product.
6. Return Shipping Costs
- Customers are responsible for the cost of return shipping, except in cases where the product was defective, damaged, or incorrect.
7. How to Initiate a Return
- To initiate a return, please contact PharmHub’s customer service at [Insert Contact Details], providing your order number, the items you wish to return, and the reason for the return.
- Once the return request is approved, you will receive a return authorization number and shipping instructions.
8. Package Refusals
- If a customer refuses delivery of a package, PharmHub reserves the right to deduct any return shipping fees and a restocking fee from the refund.
9. International Orders
- Due to the complexities of international shipping and customs regulations, international orders are not eligible for return or refund, except in cases of defective or incorrect products.
10. Contact Us
- For any questions or concerns regarding returns or refunds, please contact our customer service team at 6000653981
